Privacy policy

This Privacy Policy explains how Smile Pest Control (“Smile,” “we,” “us”) collects, uses and protects your information when you visit smilepest.com or use our services.

Information we collect

Information you give us. When you request a quote, call us or become a customer, we collect things like your name, phone number, email, service address and details about the pests you’re seeing. If you pay for service, payment information is handled by our payment processor.

Information collected automatically. When you visit our website, we and our analytics providers collect basic technical information, like your browser type, device, IP address and the pages you visit, using cookies and similar tools.

How we use your information

• To respond to quote requests and schedule service
• To provide, document and improve our services, including sending service reports with photos
• To send appointment reminders and account updates
• To send occasional offers, if you’ve agreed to receive them
• To process payments
• To improve our website and understand how people use it
• To meet legal obligations and prevent fraud

Text messages

If you give us your mobile number, we may text you about your quote, appointments, service reports and account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent or share your mobile number or text messaging consent with third parties for their marketing purposes.

How we share your information

We do not sell or rent your personal information. We share it only with:

• Service providers that help us run our business, like our scheduling and customer management software, payment processor, email and text messaging providers, and website analytics
• Law enforcement or government agencies when required by law
• A buyer or successor if our business is sold or transferred

Cookies and analytics

We use cookies and tools like Google Analytics to understand how visitors use our website. You can block or delete cookies in your browser settings. Some parts of the site may not work as well without them.

Data security

We take reasonable steps to protect your information. No method of sending or storing data online is completely secure, so we can’t guarantee absolute security.

Your choices

You can ask us to access, update or delete your personal information, or opt out of marketing messages at any time. Just email or call us using the contact information below.

Children’s privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from them.

Links to other websites

Our website may link to other sites, like Google or Instagram. We’re not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. When we do, we’ll post the new version here and update the date at the top.

Contact us

Smile Pest Control
12222 Merit Drive #130, Dallas, TX 75251
Phone: (469) 259-9999
Email: hello@smilepest.com